Customer service - Contact us

Please read our New Stockist Information below if you are interested in becoming a stockist. If your shop sounds suitable then complete ALL fields in the New Stockist Enquiry form. All other enquiries can be sent to enquiries@greenpioneer.co.uk.

New Stockist Information - PLEASE READ BEFORE COMPLETING THE FORM:

Thank you for your interest in our products. We supply a wide range of retailers in countries all around Europe. We do not sell to other distributors, catering companies, B2B gifting companies or work with agents.

SHOPS: We welcome enquiries from retailers with physical shops. We do not supply market traders unless they have a permanent, long-term pitch which is open 4+ days a week. Pop up stores / market traders can overlap with our retailers already selling in a location, and we are seeing such an increase in high street shops selling our products that has to be our priority.

ONLINE RETAILERS: Due to the very high number of online eco shops that have set up in the last couple of years, we are having to limit the number of online retailers we are taking on. We will only take on new online customers if we feel they offer something different to our current customers and they have been trading for at least 6 months. If you are starting a new online shop please DO NOT apply now. Please only complete the form once you have been trading for 6 months and we would be happy to review your application then. Please note: We do not offer drop shipping services, or supply retailers selling on marketplaces such as Amazon, Etsy or eBay.

We do carefully review all new requests to ensure we represent our brands in the best possible way and we know that this approach is appreciated by our stockists. During these very busy times our priority has to be supporting our current customers, and growing our business sustainably.

Our full trading terms and conditions can be found here.